Returns and exchanges can only be made within 15 days from delivery date.
If you are nearing the end of the Return/Exchange policy time (for example, you only 3 days left), as long as you have notified (either via phone or email) a customer service representative and they gave you a response and the approval for you to send your unit back to Superhairpieces, it is still fine.
The hairpiece must be in its original condition: Hair untouched, tags still on, in shape with template.
- Please send your Return/Exchange unit with your detailed contact information.
- Write down all the details you want us be aware of and the reason for the Return or Exchange.
- We will contact you to as soon as the parcel is received.
215 Traders Blvd E
Mississauga,ON L4Z 3K5
For USA and all other countries, please mail to
13790 NW 4th St
Sunrise, Florida 33325
If you send to our Canadian address, please make sure to mark down "Hairpiece for repair and return"
Please claim the value as $20.00 to avoid the custom duties and entry brokerage hassle.