Extension Order Guidelines

(USA Version)

 

**Please be advised, all hair extensions are only held at our Canadian facility. We do not hold hair extensions at our Florida facility. Expect 1 to 2 days delay due to having to transfer the extensions from Canada to USA.**

 

Setting Up An Account

  • Provide your name, business name, contact information and a photograph or a scanned document of your stylist certificate/licence to us via email or text message

  • Our sales representative will open your online account for you and you can log in to place order.

  • You can visit www.superhairpieces.com to register your account or scan here

  • Inform us once you sent us the copy of your certificate and we will move your account into our wholesale pricing group.


Order Online

  • Get Instant update of real time inventory

  • Order 24/7, avoid manual time delay and mistakes

  • Collect and redeem 3% rewards when you place order online


Other Ways to Place an Order

  • Call: 1-866-814-7879

  • Text: 1-954-526-1948

  • Fax: 1-866-898-1077

  • Email: sales@superhairpieces.com


Shipping

 

USA

4-8 business days

(online only)

$5

USPS - First Class

3-5 business days

$10

USPS - Priority Mail

2 business days

(not guaranteed)

$20

UPS or Fedex

Next business day (not guaranteed)

$25

UPS or Fedex

 

Shipping cut off time

  • For overnight shipping, please place order before 5:00PM EST


Payment Methods

  • Credit Card

  • Credit card over the phone (Visa and MasterCard)

  • E-transfer


Exchange and Return Policy

  • Returns accepted within 2 weeks of ordering, must be in original condition

  • After 2 weeks an 80% credit of the value will added to your account towards future orders

  • Large returns are subject to a handling fee

  • No returns after 3 months of ordering


Recommended Quantity

  • Full head for U tip/ I tip/ tape extensions (50 grams per pack) : 2-3 packages

  • Full head for machine weft extensions (100 grams per pack) : 1-2 packages

  • Full head for hand tied weft extensions (65 grams per pack) : 2-4 packages


Hair Extension Maintenance

  • IMPORTANT: Always wash the extensions with shampoo before applying any heat tools for the first time. This ensures any coating from the factory gets washed off and not burned, causing damage to the hair

  • Brush extensions gently twice a day to avoid matting

  • Deep conditioning treatments can be done on the extensions (avoid the bonds) to maintain the softness

  • Avoid clarifying shampoos and swimming in highly chlorinated waters

  • Try to minimize the amount of heat applied to extensions

  • Tape extensions can be reused by applying new tape to the bonds. Suggested to last 2-3 cycles of wear